Reference

Your Rights and Our Commitments at fomo7

These terms set out what you agree to when you create an account with us, and what we commit to in return — from how we handle your…

Jurisdiction-Dependent AccessAccount TermsData Retention PolicyPrivacy CommitmentsUser Rights
fomo7 Your Rights and Our Commitments at fomo7
LEGAL CONTACT PATHS

How to Reach Us for Legal Queries

If a term is unclear or you want to raise a formal concern about your account, our support team handles legal queries through three dedicated channels.

Email Support Send your legal queries or account-rights requests directly to our support email.
Live Chat Our live chat team is available around the clock for urgent account concerns.
Help Centre Our help centre contains downloadable copies of our current terms, privacy policy, and cookie…
ACCOUNT SECURITY PRACTICES

How We Protect Your Account and Data

Security and transparency sit at the centre of how we run fomo7. Every piece of account data is stored using encryption at rest, and all communication between your…

Data Encryption

All account data — including your payment history with UPI, Paytm, and PhonePe — is encrypted at rest using AES-256.

Cookie Policy

We use strictly necessary cookies to keep your session active, and optional analytics cookies to improve page performance.

Data Retention

Transaction records and account activity logs are retained for the period required by applicable law — typically seven years for…

Account Security

Two-factor authentication is available for all accounts and we strongly encourage you to enable it.

Data Access Requests

You have the right to request a copy of the personal data we hold about you at any time.

Who to Contact

For any data-rights matter — including correction, deletion, or portability requests — write to our Data Officer via the help…

Frequently Asked Questions About Our Terms

Below are the questions we receive most often about account rights, data handling, and how our legal terms work in practice. If your question is not covered here, our support team can help you through live chat or email.

Access to fomo7 and the applicability of these terms depends on local law. Where permitted by local law in India, these terms govern your account fully, including how disputes are handled and what data we collect from you.

Yes. Submit a data-access request through the help centre form with your registered account email. We will verify your identity and send you a structured data export within 30 days of confirming the request.

Send a deletion request to our Data Officer via the help centre. We will remove personal data not subject to mandatory legal retention periods within 30 days. Financial transaction records tied to UPI, Paytm, or PhonePe may be retained as required by law.

We notify you at your registered email address before material changes take effect. A notice period is stated in each update, and continued use of your account after that period means you accept the revised terms.

Certain fields — such as your display name — can be changed from account settings. For identity documents or payment-linked details, contact support directly; changes to verified information require re-verification before they take effect.

We use strictly necessary session cookies and optional analytics cookies. You can opt out of analytics cookies in the settings panel at any time. Opting out does not affect account functionality, including deposits and withdrawals via UPI, Paytm, or PhonePe.

Financial records, including UPI, Paytm, and PhonePe transaction logs, are retained for the period required by applicable law — typically seven years. After this period, records are securely deleted or anonymised in line with our retention schedule.